Privacy Policy

Effective Date: August 31, 2025

This Privacy Policy describes how Coffin Plumbing ("we," "us," or "our") collects, uses, and discloses your personal information when you use our plumbing services or interact with our website, www.coffinplumbing.co.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you contact us, book a service, or use our website. The types of information we may collect include:

Contact Information: Name, mailing address, email address, and phone number.
Service Information: Details about your plumbing issue, service requests, and appointment history.
Payment Information: Credit card details or other payment information when you make a purchase.
Website Usage Data: Information about how you use and navigate our website, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To schedule appointments, perform plumbing services, and communicate with you about your service request.
To Process Payments: To process invoices and payments for services rendered.
To Communicate: To respond to your inquiries, send service reminders, and provide updates about our services.
Marketing and Promotions: To send you promotional materials, special offers, or other marketing communications that we believe may be of interest to you. You may opt out of these communications at any time.
To Improve Our Services: To analyze how our services are used and to improve the quality of our plumbing services and website.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, scheduling software, and email marketing services. These providers are obligated to protect your data and are not permitted to use it for any other purpose.
Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, protect our rights or property, or ensure the safety of our customers or the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

4. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content. You can set your browser to refuse all or some browser cookies, but please note that some parts of our website may not function properly if you disable cookies.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal information that we hold. To exercise these rights or if you have any questions about this Privacy Policy, please contact us using the information provided below.

7. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Effective Date" at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Coffin Plumbing
Phone: 385-323-2393
Website: www.coffinplumbing.co